Lifescience Ecommerce

Product Consultant
Overview
Led a comprehensive digital transformation initiative for a Fortune 100 client, driving the adoption of a product-centric operating model through data-driven decision making and user research. By establishing clear outcome-based frameworks and identifying strategic growth opportunities, I helped the client transition from traditional project management to a results-oriented approach that delivered measurable business impact and sustainable growth.
My Contributions
Spearheaded strategic transformation by establishing comprehensive OKRs and translating business objectives into 60+ actionable tactics with clear success metrics. I developed and executed an outcome-driven product roadmap that prioritized initiatives based on quantified impact, while conducting user journey analysis to identify optimization opportunities. I influenced product scope decisions and led cross-functional initiatives that enhanced user experience and drove revenue growth,.
Key achievements:

Enhancing Registration & Customer Satisfaction: Addressed a major pain point for the client—low registration rates in a highly regulated environment requiring a complex, multi-step onboarding process. Led a comprehensive redesign of the registration flow, simplifying steps and improving clarity, which resulted in higher completion rates and improved customer satisfaction.

Breaking Down Silos & Advancing Product Maturity: Took ownership of a complex product area, conducted an in-depth analysis to identify gaps and inefficiencies, and facilitated cross-functional collaboration. Provided the client with a clear roadmap to transition from the current state to a more mature, integrated product experience.
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Nerdery
Product Consultant
Sep 2024 — Present
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